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Digital Customer Experience
Discovery & Experience StrategyDigital Experience DesignMigration Legacy UX to Modern CXAgentic Experience and DesignDesign System & CX ConsistencyOngoing CX and Design RetainersProduct Design

Design System & CX Consistency

When a product’s interface fragments, users experience mental fatigue, leading to a 67% abandonment rate at critical friction points like forms.
We create unified experiences that scale across products, teams, and platforms, enforcing CX consistency while remaining flexible enough to evolve.

Why Design Systems and CX Consistency Matter


As products expand, the user experience can suffer from interface drift, where different features lack visual consistency. Our approach treats design systems as experience frameworks rather than static libraries.


By standardizing interactions and visual language, we ensure users feel an immediate sense of familiarity. This consistency builds the cognitive ease and long-term trust necessary for high-retention digital products.

CUSTOMER STORIES

Client Results and Success

Pepperfry

We engineered a robust atomic design system that consolidated fragmented UI patterns and expanded responsiveness across five breakpoints.

300+ Reduction in Design Hours

The project delivered 100% responsiveness within 3 months, bridging the gap between legacy screens and new styles.
Pepperfry
70%
Development Hours Saved
80%
Boost in security
60%
Reduction in Compliance Risks
VIEW CASE STUDY

WHAT WE DO

Our Capabilities: What We Do for Scalable CX

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    Design system architecture and governance

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    UI component libraries for web & mobile

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    CX principles and interaction standards

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    Token-based and themeable design systems

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    Accessibility-first component design

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    Cross-platform consistency frameworks

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    Developer-ready documentation and handoff

    • Our Open Source

    One Library, Every Platform with gluestack

    gluestack-ui utilizes a platform-agnostic architecture that allows engineering teams to maintain a single, shared component library for both React (Web) and React Native (Mobile). By centralizing the UI logic, you ensure 100% CX consistency across all user touchpoints.

    It bridges the platform gap that causes mobile and web experiences to drift apart over time. With gluestack, engineers can focus on feature development rather than translating CSS to Native styles.
    One Library, Every Platform with <a href="https://gluestack.io/">gluestack</a>

    WHY TRUST US

    How We Help Product & Engineering Teams

    When teams reinvent UI patterns for every new feature, speed drops and the user experience fragments. Our design systems act as a CX backbone, providing pre-validated components that allow teams to design and build at high velocity.

    Clear ownership and governance models

    Clear protocols and accountability for who manages, updates, and approves changes within the system.
    Clear ownership and governance models

    Design-Engineering Collaboration

    Evolving Systems

    Consistency without rigidity

    Scalability without complexity

    Quality without friction

    WHAT WE DO

    Our Customer Experience Services

    CX Discovery & Experience Strategy

    Focused engagement to define the right customer journeys, prioritize what matters, and create a clear experience roadmap tied to business outcomes.

    Product & Digital Experience Design

    Designing high-quality product experiences across the web, mobile, portals, and dashboards—focused on usability, clarity, and adoption.

    Migration Legacy UX → Modern CX

    Modernizing legacy products while protecting business continuity—upgrading usability, consistency, performance perception, and customer satisfaction.

    AI-Powered & Agentic Experience Design

    Designing AI-driven customer experiences—assistants, copilots, and agents—built for trust, clarity, and smooth human handoffs.

    Design Systems & CX Consistency

    Building scalable design systems that keep experiences consistent across products, teams, and platforms—reducing design debt and accelerating delivery.

    Continuous CX Optimization & Design Retainers

    Ongoing CX improvement after launch—continuous testing, iteration, and experience upgrades driven by customer behavior and product goals.

    FEATURED CONTENT

    Our Latest Thinking in Design Systems & CX Consistency

    Discover the latest blogs on Our Latest Thinking in Design Systems & CX Consistency, covering trends, strategies, and real-world case studies.

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    Design thinking vs Computational thinking

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    Sep 11, 2024Technology

    Exploring Figma Config 2024: Key Highlights and New Features

    Design System Vs UI Library: Understanding the Difference for Digital Product Excellence
    May 10, 2024Technology

    Design System Vs UI Library: Understanding the Difference for Digital Product Excellence

    Understanding and Designing for Extended Reality
    May 9, 2024Technology

    Understanding and Designing for Extended Reality

    How to Ace Minimalistic UI Designs for Apps You Want to Launch in the UK
    Nov 8, 2023Business

    How to Ace Minimalistic UI Designs for Apps You Want to Launch in the UK

    How AI is Transforming UI/UX and Product Design
    Feb 24, 2023Technology

    How AI is Transforming UI/UX and Product Design

    Design systems that scale, without breaking user experience

    Book a discovery consulting call with our Design system consultants today.

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