Rupsa Das

1. Leading an internal team and managing stakeholders from cross-functional teams involved in the project.
2. Facilitating all scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, to ensure timely delivery of the Scope of Work with the highest quality.
3. Proactively identifying and removing any blockers or impediments that could hamper the team's performance during implementation.
4. Regularly supervising the Jira board to keep track of all tasks and progress made by the team, ensuring timely delivery of the project.
5. Collaborating with the Product Owner to prepare project planning and sprint planning, ensuring alignment with business goals and objectives.
Tech Stacks: Product Demo, Daily Scrum, Jira, Sprint Planning, Project Planning, Retrospective, and Sprint Review

1. Conducting multiple client interviews to gain a thorough understanding of the required application specifications and defining the limitations and boundaries of the application. This helped us to ensure that the client's expectations were met and that the development process was on track.
2. Writing exhaustive user stories and acceptance criteria for three separate modules for different actors (user, driver, and admin). This ensured that the team had a clear understanding of the requirements and could deliver a high-quality product that met the client's expectations.
3. Helping the client define the scope of the development phase. This ensured that the project remained within budget and that the client's goals were achieved.
4. Leading an internal team and managing stakeholders from cross-functional teams involved in the project. This ensured that everyone was on the same page and that communication channels were open throughout the project.
5. Facilitating all scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, to ensure timely delivery of the Scope of Work with the highest quality. This ensured that the project was on track and that any issues were addressed and resolved in a timely manner.
6. Proactively identifying and removing any blockers or impediments that could hamper the team's performance during implementation. This ensured that the team remained productive and that the project was completed on time.
7. Regularly supervising the Jira board to keep track of all tasks and progress made by the team, ensuring timely delivery of the project. This ensured that the team was on track and that the project was delivered within the given time frame.
8. Collaborating with the Product Owner to prepare project planning and sprint planning, ensuring alignment with business goals and objectives. This ensured that the project was aligned with the client's business goals and that the team was working towards achieving those objectives.
Tech Stacks: Client interview, Miro, Documentation, Requirement Gathering, User Stories, Scrum Ceremonies

1. Successfully implemented a Ticketing tool from scratch to optimize customer service/support.
2. Collaborated and integrated with various third-party tools.
3. Created reporting and dashboarding for higher management.
4. Wrote exhaustive user stories and acceptance criteria, which helped all teams to have a common understanding of the completion of the scope.
5. Created a granular level project plan which helped the client stakeholders have a transparent view of the project progress.
Tech Stacks: User Stories, Jira, MS Office, Scrum, Postman, Documentation

1. Executed building a new interface with a fresh set of features in a CRM tool for the vendor management team as well as the end user support team.
2. Successfully migrated both teams from their existing system along with all the historical data.
3. Created a granular level project plan which helped the client stakeholders have a transparent view of the project progress.
4. Performed multiple third-party API test testing to ensure a smooth integration phase.
5. Performed UAT along with the client to identify bugs and get them resolved before the final launch of the project.
6. Achieved a positive revenue impact.
Tech Stacks: Requirement Gathering, Documentation, MS Excel, Functional Testing, API Testing