Microsoft Dynamics 365 Consultancy and Services
We help in implementation, upgrade, and support services across all modules of Dynamics 365
Key Outcomes you can expect:
✔️ Optimized technology investments
✔️ Achieve a strong IT strategy
✔️ Digital transformation ready for the AI age
Dynamics 365 Services We Offer
We help you implement Dynamics 365 fast and correctly. Our delivery is DevOps aligned and covers a wide range of industry verticals. We help you optimize technology investments and drive innovation without any hiccups.
We help with 1) digital transformation, 2) program management, DevOps transformation, and quality assurance automation
We assist in 1) dynamics upgrade and migration, 2) dynamics implementations and support, 3) application modernization, and 4) api integration
We help in 1) cloud offerings, 2) mobility, 3) enterprise analytics, and 4) process automation
Power Platform Capabilities
We deliver tailored solutions that cover the entire Microsoft Power Platform. From Power BI to virtual agents, we can help you implement and use the entire suite of Microsoft Dynamics 365 to its fullest potential.
Platform Experience
Experience on Power Platform, which consists of Power Apps, Power Automate, Power BI, and Power Portals
Certified Resources
Our experts are certified and vetted for the best quality delivery. This reduces management overhead.
Proven Expertise
Our teams have deep understanding of Canvas and model driven applications.
CoE Built Solutions
The solutions are built by teams that follow a Center of Experience that caters to specific business use cases.
Deep Tech Experience
Each associate has hands-on experience in developing Power Apps and handling scenarios that relate to it.
Enablement
We conduct regular training sessions with experts to enable associates on Power Apps.
Business Application Capability
The Microsoft Business Applications Ecosystem is a vertically focused, modularized cloud environment containing the tools and capabilities necessary to run and analyze all aspects of business operations.
This framework provides the ability to extend applications and enhance productivity, or to account for special needs and build additional integrated modules that fill distinct process gaps.
We help with 1) digital marketing automation, 2) multi-channel campaign and designs, 3) customer segmentation and targeting, 4) personalization and real-time offers, and 5) MarTech operations
We assist in 1) sales force automation, 2) digital lead and opportunity management, 3) sales forecasts and revenue management, 4) supply chain and project management, and 5) finance and enterprise resource planning
We help in 1) customer service transformations, 2) field service solutions, 3) Hybrid contact center, 4) self-service / AI chat bots, and 5) IVR / speech-recognition / NLP
Copilot Capability
We integrate Copilot into your ecosystem with the correct workflows. From custom copilot agents to customizations. We ensure that your copilot is bespoke 100% to your workflow.
Deploy Copilot for Dynamics 365
Train your staff to take full advantage of Copilots for Sales, Service, or Project Ops to supercharge your organization.
Custom Copilot Building
Create and publish a custom copilot for your organization using the intuitive building experience enhanced with large language models and generative AI.
Customize Microsoft Copilot
We can extend and customize Microsoft Copilots with your own enterprise scenarios. Copilot Studio is included with the Microsoft 365 Copilot SKU.
Connected Platform Support
By integrating and exposing various Microsoft conversational AI technology stacks - integrated with Azure AI Studio, Azure Cognitive Services, Azure Bot Framework, Power Platforms AI models, and more.
Manage Copilot Experiences
We implement governance and control features to monitor usage with full visibility of customizations, standalone copilot,s as well as who is building and customizing them.
Azure Cloud Solutions
We empower digital transformation with the Azure cloud ecosystem to help you modernize fast. Our team builds the entire ecosystem you need from the ground up, considering business goals
- Cloud readiness assessment
- TCO & ROI modeling
- Azure migration planning
- Cloud-native development with AKS & App Services Azure
- Functions & Logic Apps for serverless
- .NET app migration and re-platforming
- Azure Synapse, Data Lake, Cosmos DB
- Data migration & modernization
- Advanced analytics & AI with Azure ML, OpenAI
- CI/CD pipelines using Azure DevOps and GitHub
- IaC with Bicep, Terraform
- Azure Monitor, App Insights, and cost governance
- Azure Defender, Sentinel, and Key Vault
- RBAC, policy, and compliance frameworks
Modern Workplace Services
We empower a secure, collaborative, and productive workforce by bringing in the best alignment of tools for using the Microsoft Dynamics ecosystem. Each setup is tailored to your business needs.
Next Gen Digital Workplace
- Unified collaboration tools using Microsoft Teams & Viva
- Employee onboarding & workflow automation
- Streamlined employee experience
Workplace Automation
- Automation of repetitive tasks using Power Automate
- Digital forms and approvals via Power Apps
- Integration with Teams, Outlook, and SharePoint search
Modern Intranet & Content Services
- SharePoint-based intranet portals
- Content lifecycle management
- Knowledge management & smart
Collaboration & Productivity Solutions
- Enhancing productivity through modern tools,
- Intelligent automation
- Seamless communication platforms.
Hybrid Work Enablement
- Designing flexible, scalable work environments
- Balance productivity, security, and user experience.
Data and AI Services
We transform data into intelligence and intelligence into outcomes that you can measure and take decisions.
Next Data Modernization
- Azure Synapse, Data Lake, SQL DB, and Fabric-based platforms
- Migration from on-prem or legacy warehouses to Azure
- Data ingestion frameworks using Azure Data Factory & Event Hub
AI & Machine Learning
- Azure Machine Learning, Azure OpenAI, Cognitive Services
- Use cases: demand forecasting, churn prediction, fraud detection, NLP
- Full ML Ops lifecycle, including training, deployment, and monitoring
Business Intelligence & Analytics
- Power BI dashboards, data modelling, and enterprise reporting
- Embedded analytics in business portals or applications
- Self-service analytics enablement and adoption
Intelligent Data Platforms
- Unified, scalable data lakes & lakehouses
- Real-time & batch data pipelines
- Metadata-driven governance & lineage tracking
Data Governance, Security & Compliance
- Microsoft Purview, Azure Policy, RBAC, Key Vault
- Master Data Management (MDM) & data quality frameworks
AI Workflow Audit & Consultation
- Test the existing implementation for gaps
- Understand the fulfillment of current goals with existing workflows and identify optimization areas identification
Case Studies
LOGISTICS COMPANY
We improved operational visibility and incident resolution timeline using Dynamics 365 integrated with Azure Maps, Azure IoT Hub, and Power BI.
We automated alerts for deviations, overspeed, and panic events are logged as CRM cases. We also enabled Real-time vehicle telemetry to be captured via Azure IoT and visualized in Power BI dashboards.
45%
Improvement in response time
Boosted
Stakeholder Confidence
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Build What’s Next. We’ll Help You Get There.
From product engineering and AI to modernization and scaling, tell us what you’re working toward. We’ll bring the right expertise to the conversation.
