Creating Hassle-free App Features for Medically Complex Children and Their Parents
ABOUT THE CLIENT
Leading Provider of Healthcare Technology and ServicesThe client is popular for building cutting-edge software that helps bridge the gap between patients and an unparalleled clinical experience.Using an AI-powered data science platform, the company leverages advanced visualization approaches like enhanced graphics and the latest cloud-based technology stacks to redefine healthcare technology.
OVERVIEW
One-stop-solution for the Healthcare Needs of Medically Complex ChildrenThe client wanted to develop a single application for medically complex children and their parents. The app would solve the numerous challenges caregivers and families face when accessing quality healthcare facilities for their children with special needs.
Key User Challenges to Be Solved Unnecessary and time-consuming hospital trips.Lack of access to proper medical support, education, and counseling.High costs associated with healthcare and medical facilities.Longer waiting times in sharing vital patient medical information with healthcare providers.
Key User Challenges to Be Solved Unnecessary and time-consuming hospital trips.Lack of access to proper medical support, education, and counseling.High costs associated with healthcare and medical facilities.Longer waiting times in sharing vital patient medical information with healthcare providers.
BUSINESS REQUIREMENT
Interactive Healthcare App with User-centric FeaturesThe client wanted us to contribute functionalities and screens for their application. The key parameter set was to include features that enable timely access to quality healthcare, easy appointment bookings, and record maintenance from the convenience of home.Key Features to Be BuiltChat and video call functionalities for the applicationA protected app following all security compliancesSeamless chat experience and a proper indication of network failuresKeeping voice call active even if minified or the device is locked
OUR APPROACH
Ace POC. Build With Time and Material Model.From the initial stages, the client wanted a team and a Project Manager to work on a PoC for the project. The PoC was done to test video calling and chat functionality implementation using Twilio. The PoC was successful; our team started working full-time on the application.
Build Process
Manual using Xcode and Android Studio
Methodology Used
Time and Material (T&M) for better flexibility and collaboration
RESULTS
Interactive Widget with Optimized User FlowThe project was completed within the designated timelines, and all the features planned were deployed within a short turnaround window. Implementation of the project went smoothly, and the client had no problem adopting it into their workflow.
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