The Dynamics of Collaboration for Organizational Excellence

• Collaboration among team members
• Collaboration within department

Let's talk about the definition of collaboration.

Collaboration is when a group of people with particular core expertise work together for a common objective, mission, and success. In the software service domain, collaboration happens at different stages. The marketing team works with a diverse group with specific expertise to create the marketing materials. The sales and marketing teams ensure the correct flow of leads to increase the client portfolio. Sales, legal, technical, and account managers collaborate during the sales funnel. Each individual puts their expertise to work on one mission to achieve excellence.

One problem most leaders think is that collaboration is a culture, and value can propagate if we build a culture, but they forget to believe that collaboration is also a skill.

At GeekyAnts, we talk a lot about collaboration to increase efficiency and productivity, and we have decoded some key elements to improvise.

1) Collaboration is only 100% if everyone understands the concept of collaboration.

2) Teach them to listen.

But why do we fail to listen to the simple answer? Because we are anxious about performance.

• Let the tricky question come in. Please be sure to engage and satisfy people with the answers.
• Always focus on the listener, do not bind yourself with your thoughts. Done and dusted only work sometimes.
• Self-checks are essential - Do you respect and trust people?
• Move out of the judgment game. Collaboration comes with mutual understanding, not judgment from one.

3) Empathy in conversation.

4) Direct feedback.

The service industry needs much collaboration within the team. A slight mishandling can ruin the overall project and the organization's credibility. Hence, the colleague must give direct, constructive, and mature feedback.

The fundamentals of collaboration remain the same but what is most misunderstood is that collaboration comes with defined roles. For good organizational operations, processes and workflows are essentials. For this, we create a swimlane, divide different verticals, and explain their key activity. When we say critical activity, we forget to institute that collaboration allows spontaneity and stepping out of comfort zones.

• Collaboration cannot be achieved from workflow or limiting with defined roles.

• Business strategy plays a pivotal role in creating a culture of collaboration.

Sometimes Leaders are frustrated by the lack of collaboration and start changing the whole team dynamics. Still, they should ask what they have done to ensure that the collaboration culture is propagating.

If we comply with the above-said technique, we can see a frictionless collaboration.